Quality POLICY

Safe Futures Foundation is a not-for-profit specialist Family Violence organisation based in Melbourne's outer eastern suburbs.

We assist women and children living with the trauma of family violence.

Safe Futures Foundation will strive to consistently provide services that meet or exceed the requirements and expectations of our key interested parties.

We will actively pursue continuous improvements through strategies and systems that enable each employee to achieve excellence in their roles.

Safe Futures is committed to:
  • Constantly offering quality services to all clients and other interested parties as guided by regulatory and statutory requirements, the Department of Health and Human Services service agreement and our strategic plan;
  • Providing a framework for reviewing quality objectives;
  • Complying with requirements and continually improving the effectiveness of the Quality Management Systems;
  • Communicating this policy to all employees, service providers and other interested parties by displaying this quality policy sign throughout Safe Futures Foundation and on the website

"Your caring hospitality, kind thoughts and heart of gold are what have made our stay one of the most memorable experiences we will never forget. What you all do for us and the other survivors of violence out there is truly inspiring. We will always be grateful for all that you have done, and wish you all the best for what the future may have for you."