Our model of service delivery is premised on a triage approach with comprehensive assessment of support needs, risk, and safety informing the referral pathway. A clearly identified benefit of early assessment is that women are able to determine if returning home, or to a new home in the same community with increased safety measures and community support is a possible and preferred outcome. If so, women are immediately referred to the Foundations Safe in the Community team. If it is determined that returning to their community is not a safe option, relocation to a new community is then considered by the Community Connect team. Comprehensive assessments assist the woman to determine her preferred outcomes and inform the preparation of individual case and safety plans for each woman and child.
The model has expanded referrals from traditional sources to include other agencies such as Centrelink, disability organisations, Indigenous organisations, community health centres and psychologists.